1. Microsoft Office Suite Proficiency

• Microsoft Word: Create and format professional documents, reports, and letters.

• Microsoft Excel: Data entry, use of formulas, creation of charts, and data analysis.

• Microsoft PowerPoint: Design visually appealing presentations with animations and graphics.

• Microsoft Access: Manage and manipulate databases for data organization and reporting.

2. Internet and Email Communication

• Effective use of browsers and search engines for research and information gathering.

• Setup and management of email accounts for professional communication.

• Use of cloud services like Google Drive and OneDrive for file storage and collaboration.

3. File Management and Computer Navigation

• Understanding file types, folders, and directory structures.

• Efficient file organization and retrieval methods.

• Using system tools to maintain computer health and performance.

4. Data Entry and Speed Typing

• Acquiring touch-typing techniques to increase typing speed and accuracy.

• Managing large sets of data with attention to detail and accuracy.

5. Graphics and Design

• Basic use of graphic design tools like Microsoft Publisher for creating flyers, brochures, and business cards.

• Introduction to graphic design software for basic photo and image editing.

6. Collaboration and Productivity Tools

• Using online collaboration tools such as Google Workspace (Docs, Sheets, Slides).

• Effective use of task management software like Trello or Asana for project organization.

7. Basic Troubleshooting and Technical Support

• Understanding common computer issues and performing basic troubleshooting.

• Configuring peripheral devices like printers, scanners, and webcams.